STORE POLICY

STEMS & STONE OFFERS A SUBSCRIPTION SERVICE & SPECIAL PLANTS SALE "EVENTS" + Limited quantity specialty items.

 

MOST OF OUR PLANTS WILL COME WITH EITHER A STARTER POT OR SOIL & NO POT

Please note: Nursery pots are not designed to sustain your plants. They are temporary vessels and should not be used for more than a few days after you receive your plants.

Potting will be necessary or you could compromise the health and integrity o the plants.

If you prefer,  you can receive our low profile 6"black plastic pots by joining our Official Plant Boss program  or purchase pots when they become available from the marketplace.

PLANT SALES/EVENTS

SUBSCRIPTIONS: 

*All PLANT EVENTS run from the 1st-20th (with a twilight window from the 21st-30/31st for Subscription orders only) Regular marketplace and drop-ship items can be purchased at any time. 

  • LOCAL delivery orders and subscriptions will be available the week following the close of each event and will be preceded with pick up locations and time. (Public space or business) 

  • Any orders left in play after the sale event ends will be processed and shipped or scheduled for pick up.

  • Any SUBSCRIPTION orders placed after the 20th of each month (the current order cut off date) your order will be included in the following month's shipment. Keep in mind, that because we offer a subscription service.

  • Initial subscriptions will automatically be billed monthly and will automatically stop after the 3 month commitment period. You will have the option to upgrade, downgrade, or continue month to month afterward.

  • Our plant subscription is designed to support your self-care journey and offer a hands-free way to explore new house plants. We created the 3-month commitment to not only offer you the best pricing to your benefit but to also allow you the chance to explore the large variety & selection of plants and take your time with each of them one at a time.

  • If for any reason you need to cancel your membership prior to the end of your commitment, you will still be billed for the duration of your subscription or whatever month is outstanding at the time of your cancellation.

 

Requests to cancel orders must be made in writing via email by contacting

info@stemsandstone.com or calling 877-766-2330

PRIVACY & SAFETY

Please click HERE to read this site's Privacy Policy

WHOLESALE INQUIRES

At this time, we do not support wholesale orders. 

However, we are happy to work with event planners, realtors & other local business owners via our Plant Concierge service.

 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Stripe

PLANT SUBSCRIPTION TERMS

By purchasing a subscription, you agree and acknowledge that your subscription has an initial and recurring payment charge, and you agree that Stems & Stone may submit monthly charges to your credit card without further authorization from you, until you notify Stems & Stone that you wish to cancel or pause your subscription; provided, however, that you shall not be permitted to cancel your membership during the first three (3) months. By purchasing a subscription, you hereby accept responsibility for all recurring charges. Monthly charges are not refundable, even if you cancel your membership mid-month. Therefore, any cancellation of your membership shall become effective on the first day of the immediately following billing cycle. At this time, you cannot use any promo or discount codes when purchasing a subscription.

JOIN OUR MAILING LIST

CONTACT

877-776-2330
info@stemsandstone.com

Columbus, OH 43220

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